Online Help

Important Messages:

Important browser settings regarding session time-outs.
Please visit this page for important instructions regarding Session time out settings.

In Progress ...

• Session time out should last 8 hours.
• Fix delay in Orders and Quotes showing up in order history.
• Display the Total $ on My Catalogs detail page.
• Put all recipients on one email notification. Currently there is an internal and external notification.
• Add a product specific search option in order history that also searches customer part numbers.
• Provide more details on the Returns detail page.
• Add a "Reprice" button for quotes older than 30 days.
• Make the In Stock and In Store filters persist past the first page

NOTE: These are not the only items we are working on.

• Making Payments
  • Can I make payments online?
  • How do I get copies of my invoices and statements before September 1st?
  • How do I change the method of delivery or where my invoices/statements are sent?
  • Can I schedule a payment ahead of time?

Making Payments

Can I make payments online?

Yes, you can make payments through thegranitegroup.com. Please see these instructions for Making Payments.

How do I get copies of my invoices and statements before September 1st?

For a copy of a statement, please email accountsreceivable@thegranitegroup.com. All invoices and statements after September 1st, 2026 will be available online.

How do I change the method of delivery or where my invoices/statements are sent?

Please email accountsreceivable@thegranitegroup.com.

Can I schedule a payment ahead of time?

Yes, please see these instructions.