Become a Customer

The Granite Group offers unique services to its customers in the areas of: product selection, technical support and emergency product availability. The Granite Group also offers 16 Ultimate Bath Store locations. Each showroom is fully decorated with a wide variety of product distributed by The Granite Group as well as staffed with trained plumbing design specialists. The Granite Group Wholesale Branches are staffed with Hydronic and HVAC technical specialists available for design, product recommendation and technical support. The Granite Group has also instituted a same day express shipping program for commercial water heaters and roof-top packaged air conditioning units anywhere in our trade area.  

Most importantly, The Granite Group is a relationship company. We take the time to get to know you above and beyond our product support.  You will meet many of us at The Granite Group through our aggressive schedule of various training seminars, Trade Shows and even factory trips.

Through our “My Granite Access” and OnLine Store portals, customers have a one-stop, 24 hour-a-day, digital connection with everything The Granite Group has to offer. We also know that customer service is our most important product and every member of our team is focused on delivering the best service possible to our customers. The Granite Group devotes resources toward ensuring that our associates are well educated, provide the highest level of professionalism and are ready to deliver outstanding quality in terms of products and value-added services to you. Know that we all strive to excel in every aspect of our business and each of our associates approaches every challenge you present with a determination to exceed your expectations.

Open an account with us today! With your account you’ll gain access to our online portals and personalized and consistent pricing. To set up an account please download and complete the credit application below.

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